Privacy statement

Table of contents



1. Basic information

We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our offers on the Internet, such as our website and our online shop. The following information also relates to the use of our offer with mobile devices, e.g. smartphones or tablets. Personal data is any data with which you can be personally identified or which makes you identifiable via an identifier, such as your IP address.

This privacy policy explains on what legal basis and for what purpose this is done. Furthermore, we inform you about the rights you have with regard to the use of personal data. If you have any questions regarding the use of your personal data by us, please contact us as the responsible body (contact under point 2).

This online offer uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the person responsible). You can recognise an encrypted connection by the string “https://” and the lock symbol in your browser line.

2. who we are (data protection officer)

The person responsible for data processing on our online offer within the meaning of the General Data Protection Regulation (DSGVO) is:

CMR Container Maintenance Repair Hamburg GmbH
represented by the Managing Director Christian Duggen
Witt’s Willow 921107

Contact details of our company data protection officer:

3. Data collection when visiting our online offer

We collect your personal data primarily to provide you with services. This is also necessary to enable you to access certain websites. The personal data includes:

Your email address

The services include checking exemptions and registering in the customer area. When checking exemptions, you will be directed to the website


The term “services” refers to all existing and future products and services of Container Maintenance Repair Hamburg GmbH.

Already the visit of our internet pages (without registration) automatically leads to the anonymised collection of the following data on our server:

shortened IP address,

Date/time/time zone of access,

Access status,

Access type,

Protocol type,

Type and number of pages accessed on our site,

Name and size of the accessed files,

Source website,

Web browser used,

Operating system used.

The aforementioned non-personal information is automatically collected through the ordinary operation of our internet services. A combination of this usage data about the visit to our pages with the personal data provided via the registration mask does not take place. For us, any personal reference to the usage data is excluded.

We use the above data for the purpose of troubleshooting, to compile statistics and to measure the activities on the website with the aim of increasing the user value of our offer for you. This also constitutes a legitimate interest, so that the data processing is justified according to Art. 6(1)(f) DSGVO.

Only our IT administrator has internal access to this data for the above-mentioned purposes. For the maintenance and programming of our website, we work together with Reonex Media, Daniel Eiberger, Bergstrasse 15, 24229 Schwedeneck and Dokumenta, Langenhorner Chaussee 555, 22419 Hamburg, with whom we have concluded an order processing contract for this purpose.

We only record the aforementioned data for the period of use; once use has ended, the data is deleted immediately, but at the latest after seven days.

Via so-called cookies and web analytics services, we receive information as soon as your web browser opens our pages. These identifiers support various service functions of our website and are automatically transmitted via your web browser to the hard drive of your computer or other mobile devices. You can prevent this function by setting your browser accordingly. In this case, however, a personalised service is not possible. More information on the cookies and web analytics tools we use is provided below under the heading “Notes on the use of cookies and tools”.

4. Contact

You have the possibility to contact us by telephone, post, fax or e-mail and to send us enquiries. Contacting us is always voluntary.

We process this data (email address, name, enquiry) solely for the purpose of responding to your request or for the desired contact with you and the associated technical administration. The legal basis for this processing is Art. 6(1)(b) DSGVO because we need the aforementioned data to initiate, implement or terminate a contractual relationship with you.

Your request will be forwarded internally if necessary.

We do not transfer your requests to third countries or organisations outside the EU.

After processing your enquiry, we delete the data relating to your contact immediately, but no later than seven days after the enquiry has been dealt with. This storage period may conflict with statutory retention periods, e.g. if your enquiry is related to a contract or warranty or guarantee processing. In this case, we store your enquiry beyond the expiry of seven days only for the purpose of fulfilling the statutory retention obligations (Art. 6(1)(c) DSGVO). In this case, we delete your data at the latest upon expiry of the statutory retention period (Section 147 (3) AO), i.e. after 10 years, beginning with the conclusion of the contract. Upon expiry of this retention period, we will delete this data immediately without you having to request us to do so.

We will only store your personal data on servers that are protected in accordance with the DSVGO. CMR Container Maintenance Repair Hamburg GmbH may also disclose personal data to third parties who:

– are contracted by us to perform functions or supply goods or services for us;

– are our business partners and are located in the countries where CMR operates; e.g. are freight forwarding companies to fulfil your notifications for your chosen delivery and/or collection of containers;

– are authorised by you to receive information from us;

– are part of an investigation into you or your activities if we have reason to believe that you have violated the Privacy Policy or the Terms of Use or otherwise engaged in unlawful activity and we believe that disclosure is necessary to the police, any competent authority or law enforcement agency, or your Internet service provider or network administrator;

– are required as part of a sale (or proposed sale) of all or part of the business of CMR Container Maintenance Repair Hamburg GmbH; and/or

– as required or permitted by law.

When transferring your personal data to these recipients or disclosing your personal data to these recipients, we will comply with all applicable data protection and privacy laws, including in particular the EU General Data Protection Regulation (“GDPR”).

5. Use of your data for advertising purposes

5.1Product recommendations to existing customers

If you have ordered products from us and have given us your e-mail address, we take the liberty, within the framework of the legal requirements, to send you product recommendations for our own similar products if we have pointed this out to you when concluding the contract and you have not objected to this. This type of approach is exclusively for the purpose of sending the product recommendation by electronic mail to you as an existing customer. We are thus pursuing our legitimate interest in personalised direct advertising to existing customers. The justification for this is based on Art. 6 Paragraph 1 Letter f DSGVO in conjunction with § 7 Paragraph 3 Law against Unfair Competition (UWG). If you have initially objected to the use of your email address for this purpose, we will not send the aforementioned information to you by email. You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by notifying us. After receipt of your objection, the use of your e-mail address for the aforementioned advertising purpose will cease immediately.

6. Notes on the use of cookies and tools

6.1What are cookies?

In order to make the visit to our online offer attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. These text files are used to archive information for a limited period of time. Your browser saves the cookies in the form of a readable text file as soon as you visit our pages. Certain cookies may contain personal data.

6.2Which cookies do we use?

We divide the cookies we use into the following classes: necessary cookies and function. Necessary cookies enable you to use our online offer (so-called session cookies). If this cookie is switched off, it will not be possible to call up our pages. These session cookies are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies).

You can find more details in the following overview of the cookies used.

6.3For what purposes and according to which legal bases do we use cookies?

Most of the cookies we use do not store any information that identifies you as a person or makes you identifiable. Rather, these cookies provide us with general and anonymised information about the visitors to our online offers, the offers called up, the browsers and operating systems used and the cities from which our visitors come. In doing so, we only record the IP address in abbreviated form and in such a way that individual recognition and assignment is not possible.

If personal data is also processed through individual cookies used by us, the processing is carried out in accordance with Art. 6(1)(b) DSGVO for the performance of the contract with you.

Insofar as we collect data with cookies, this is done on the one hand to gain knowledge for the optimisation of the functionalities and contents of our online offer. With such functional cookies, we are pursuing a legitimate interest (Art. 6(1)(f) DSGVO), because this enables us to adapt our offer to technical needs and makes it easier for you to call up our pages. In the case of functional cookies, we only carry out this processing if you have given us your consent to use them (Art. 6 (1) (a) DSGVO). Once you have given your consent, you can revoke it at any time with effect for the future. Data processing remains permissible until revocation.

Click here to view and change your cookie settings.

6.4 How can you switch off cookies?

You can set your browser so that you are informed when cookies are set and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Internet Explorer:






Alternatively, you can obtain information from the Digital Advertising Alliance at the Internet address about the setting of cookies and make settings for this.

6.5Overview of cookies used

Here is an overview of the cookies we use:

Type of cookies

Cookie name


Functional life

Necessary cookies







Storage of consent/refusal to optional cookies.

Storage of consent/refusal to optional cookies.

12 month

1 month







Used to display the user’s selected web page language.




Used to identify the language of a website visitor.

1 day

7. Your rights as a data subject

We are pleased to inform you below about the rights you have as a data subject with regard to the processing of your personal data.

7.1 The right to information

You have the right to request confirmation from us as to whether your personal data has been processed. If this is the case, you have the right to receive information about the data collected, stored or used about you, as well as the following information:

the purposes of processing;

the recipients or categories of recipients to whom we have disclosed or will disclose the personal data;

the storage period or the criteria for determining that period;

the existence of further rights (see below);

if the personal data is not collected from you, all available information about the origin;

the existence of automated decision-making, including profiling, and, if applicable, more detailed information on this.

You have the right to be informed of the appropriate safeguards in accordance with Article 46 of the GDPR when your data is transferred to a third country or an international organisation.

7.2 Right of rectification

You have the right to request that we correct any inaccurate or incomplete personal data relating to you without undue delay.

7.3 Right to deletion

You can request that we delete the personal data concerning you without delay. We are obliged to delete your personal data immediately if one of the following reasons applies:

Your personal data is no longer necessary for the purposes for which we collected or otherwise processed it.

You revoke the consent you have given and there is no other legal basis for the processing.

You object to the processing (see below).

Your personal data has been processed unlawfully.

The deletion of your personal data is necessary for us to comply with a legal obligation under Union or Member State law.

We have collected the personal data on the basis of a child’s consent.

7.4 Right to restriction of processing:

You have the right to request us to restrict processing if one of the following conditions is met:

You dispute the accuracy of the personal data.

The processing of the data is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data.

We no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims; or

You have objected to the processing (see below) and it is not yet clear whether our legitimate grounds outweigh yours.

7.5Right to information

If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to notify all recipients to whom the personal data relating to you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.

7.6Right to data portability

You have the right to receive the personal data relating to you that you have provided to us in a structured, commonly used and machine-readable format. You also have the right to transfer this data to another controller without hindrance from us, provided that

the processing is based on consent pursuant to Art. 6(1)(a) DSGVO or Art. 9(2)(a) DSGVO or on a contract pursuant to Art. 6(1)(b) DSGVO and

the processing is carried out with the aid of automated procedures.

In exercising this right, you may request that the personal data concerning you be transferred directly from us to another controller, insofar as this is technically feasible. This must not affect the freedoms and rights of other persons. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7.7 Right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on any of the following:

The processing of your personal data by us is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us; or

processing is necessary for the purposes of protecting our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental freedoms which require the protection of your personal data.

You also have the right to object to profiling based on these processing operations.

If we process your personal data for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising. This also applies to profiling, insofar as it is connected with such direct advertising.

You also have the right to object, on grounds relating to your particular situation, to processing concerning your personal data that we carry out for scientific or historical research purposes or for statistical purposes, unless the processing is necessary for the performance of a task carried out in the public interest.

7.8 Right to revoke consent under data protection law

You can revoke your consent at any time with effect for the future. You can revoke your consent informally at any time, e.g. by sending an e-mail to us. However, the lawfulness of the processing carried out until the revocation is not affected by this.

7.9 Right of complaint to the supervisory authority

Do you believe that the processing of your personal data violates applicable law? Then you have the right to complain to a supervisory authority, in particular in the country of your residence or workplace or the place of the alleged infringement. If you are in any doubt, you can contact the Hamburg Commissioner for Data Protection and Freedom of Information (Ludwig-Erhard-Str 22, 7th floor, 20459 Hamburg, Tel.: 040 / 428 54 – 4040, Fax: 040 / 428 54 – 4000, e-mail:,), who is responsible for us. In addition to exercising this right, any other administrative or judicial remedy shall remain unaffected.

Status: December 2020

© CMR Container Maintenance Repair Hamburg GmbH